By Holly Walker
Tyler Alert is one of the ways John Tyler Community College communicates with its students, faculty and staff during an emergency situation or when inclement weather prompts the college to change its schedules. Through this system, Tyler is able to send urgent text and e-mail notifications to people registered in the system.
This is a voluntary system, so you have to sign up for Tyler Alert in order to receive these messages. Registering is easy. Just go to www.jtcc.edu/tyleralert, and follow the steps to get started.
If you're already registered for Tyler Alerts, you should have recently received an e-mail asking you to set up a new account. This e-mail was sent to you because the college has transitioned its Tyler Alert system to a new company, Everbridge. The information you previously registered, such as e-mail addresses and mobile device information for texts, has been moved to the new system. However, in order to access your information (and to update it), you'll need to create a new username and password. To do so, click on the link found in the e-mail you received, and follow the prompts. If you cannot find the e-mail, you may request assistance by writing to tyleralert@jtcc.edu.
Additional information about Tyler Alert and about safety and security at John Tyler may be found on the college web site at www.jtcc.edu/safety.